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Company Business Information

Unified Social Credit Code: 91500000MAE8C44NXL

Company Name: Chongqing Qilan New Network Technology Co., Ltd.

Legal Representative: Peng Yan

Date of Establishment: 2024-12-30

Address: No. 42-221, Jinyu Avenue, Liangjiang New Area, Chongqing

Welcome to tex-ral.com. We are committed to providing you with an exceptional shopping experience. Please read our terms of service carefully:

Orders and Delivery

  • Order Processing Time We will process and dispatch your order within 1-3 business days after receipt.
  • Delivery Time Products typically arrive within 7-9 business days.
  • Delivery Partners We partner with the following couriers to ensure safe delivery of your items: EVRi, Yodel, Royal Mail, Relay.

    • Return and Exchange Policy

  • You may request a return or exchange within 14 days of receipt. Please ensure that products are unused and in their original packaging.
  • All shipping costs are borne by the buyer.

    • Duties and Fees

  • Buyers are responsible for any customs duties that may apply.

    • Customer Service

  • Our customer service team is available from Monday to Friday, 9:00 AM to 6:00 PM (closed on weekends and public holidays).
  • For any inquiries, please contact us using the information provided above.

    • Payment Methods

  • We accept the following payment methods: Visa, MasterCard, American Express, Klarna, and PayPal.

    • Important Information Summary

    Service ItemDetails
    Order Processing Time1-3 business days
    Delivery Time7-9 business days
    Return/Exchange Time14 days
    Customs Duty FeesBuyer bears the cost
    Customer Service HoursMon-Fri 9:00-18:00

    Privacy and Security

    We respect your privacy and take measures to protect your personal information. Your payment details will be processed through secure third-party platforms to ensure transaction safety.

    Contact Information

  • Company Name: Chongqing Qilan New Network Technology Co., Ltd.
  • Phone: +86 19823525984
  • Email: service@mail.tex-ral.com
  • Company Address: No. 42-221, Jinyu Avenue, Liangjiang New Area, Chongqing

    • Thank you for choosing tex-ral.com as your shopping platform. We look forward to serving you with excellence.