Company Name: Guangzhou Yuyu Trading Co., Ltd.

Address: Room 206, No. 11, Shadi Heng Street, Liwan District, Guangzhou

Legal Representative: Hong Yulong

Unified Social Credit Code: 91440103MAEY2EB88T

Terms of Service of tex-ral.com

Welcome to tex-ral.com (hereinafter referred to as "we")! To clarify the rights and obligations between you and tex-ral.com, and to protect the legitimate rights and interests of both parties, these Terms of Service have been formulated. Please read and understand these Terms carefully before using our services. By browsing, purchasing products, or using related services through tex-ral.com, you are deemed to have fully understood and accepted the content of these Terms.

I. Scope of Service and Entity Information

1.1 Service Content

We provide online sales and related support services for British electronic and electrical products, including mobile phone peripherals, such as product display, order processing, delivery, and after-sales support. The specific service content is subject to the services offered by tex-ral.com. We reserve the right to adjust the scope of service based on business development and will notify you of any significant adjustments through our official channels.

1.2 Main Products

We focus on three main categories of mobile phone peripherals:

- Audio: Bluetooth speakers, headphones;

- Gaming and entertainment: Game controllers, VR glasses;

- Mobile phone charging: Charging adapters, charging cables, power banks.

All products are sourced through official channels or manufactured under license and comply with relevant quality standards. However, slight differences may exist due to different versions and batches. The actual product shall prevail. 1.3 Customer Service and Communication

For product inquiries, order tracking, after-sales issues, etc., please contact us via our official email address: service@mail.tex-ral.com

Customer service hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00). We will respond to your inquiries promptly during our business hours. Inquiries received outside of these hours will be prioritized for processing on the next business day.

II. Order and Transaction Rules

2.1 Order Creation and Confirmation

1. After selecting products and submitting your order on tex-ral.com, the system will generate an order number. However, this only indicates that we have received your request and does not constitute order confirmation.

2. We will review your order information (including, but not limited to, product inventory, correct shipping address, and payment status) within 1 to 3 business days after receiving it. The order will become effective once the review is approved and payment is confirmed. If any problems are detected during the review (such as out-of-stock items or incorrect addresses), we will notify you via your registered email address to find a solution.

2.2 Payment Rules

1. You must complete the payment within the specified time frame after submitting your order. If payment is not completed within the time frame, the order will be automatically canceled, and the inventory will be made available to other users.

2. The payment methods displayed on tex-ral.com shall prevail. You must choose a legal and valid payment method to complete the payment. You will be solely responsible for any payment failure or dispute arising from issues with the payment method.

3. Product prices and taxes are subject to the information displayed on the order confirmation page. If the displayed price is incorrect due to a system error, market adjustments, or other reasons, we reserve the right to notify you to correct or cancel the order before it becomes effective. 2.3 Order Modification and Cancellation

1. Before the order is processed, you can contact customer service via our official email address to request modifications to the order information (such as shipping address, contact information, etc.) or to cancel it. We will assist you according to the situation. If the goods have already been shipped, the order cannot be modified or canceled.

2. Once the order has been processed, if we are unable to fulfill it due to force majeure events, such as product stock shortages or changes in our policies, we will notify you immediately and issue a full refund, without assuming any further liability for compensation.

III. Delivery and Acceptance Rules

3.1 Delivery Coverage and Timeframes

1. Our delivery service covers the entire territory